Privacy Policy

Effective Date: June 30, 2025

We, the operators of Musik-Kreuznach under the domain http://musik-kreuznach.de (""we,"" ""us,"" or ""our""), are committed to protecting your personal data. This Privacy Policy explains how we collect, process, use, and safeguard your personal data when you use our customer relationship management service (""Service"") available under our domain, in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). By using the Service, you agree to the terms of this Privacy Policy.

1. Controller

The controller responsible for data processing under the GDPR is:

Daria Kurilko

Email: contact@musik-kreuznach.de

2. Data We Collect

We collect and process the following types of data:

a. Personal Data

• Contact Information: Name, email address, phone number, or other details you provide when creating an account, contacting us, or using the Service.
• Business Data: Information you input into the Service, such as customer names, contact details, or transaction records, to manage your business relationships.
• Payment Information: If applicable, billing details (e.g., credit card information) processed securely through third-party payment providers.

b. Non-Personal Data

• Usage Data: Information about your interaction with the Service, such as IP addresses, browser type, device information, pages visited, and timestamps.
• Cookies and Tracking Technologies: We use cookies or similar technologies to enhance user experience, analyze usage, and improve the Service. You can manage cookie preferences through your browser settings.

3. Purposes and Legal Basis for Processing

We process your data for the following purposes and based on the following legal bases under GDPR:

• To Provide the Service: To manage your account, process transactions, and deliver the Service (Art. 6(1)(b) GDPR – performance of a contract).
• To Improve the Service: To analyze usage and enhance functionality (Art. 6(1)(f) GDPR – legitimate interests, provided your rights are not overridden).
• To Communicate: To respond to inquiries or send updates, newsletters, or promotional materials (Art. 6(1)(a) GDPR – consent, where required, or Art. 6(1)(f) GDPR – legitimate interests).
• To Comply with Legal Obligations: To meet regulatory requirements (Art. 6(1)(c) GDPR – legal obligation).
• To Protect Our Rights: To prevent fraud or enforce our terms (Art. 6(1)(f) GDPR – legitimate interests).

4. Data Sharing

We do not sell your personal data. We may share your data with:

• Service Providers: Third parties performing services on our behalf (e.g., hosting, payment processing, analytics) under strict data processing agreements compliant with Art. 28 GDPR.
• Legal Authorities: If required by law or to protect our rights, safety, or property (Art. 6(1)(c) or (f) GDPR).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to you.

5. Data Storage and Security

Your data is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, loss, or misuse, as required by Art. 32 GDPR. Data is retained only for as long as necessary to fulfill the purposes outlined or as required by law (e.g., German tax or commercial law retention periods, such as 10 years for financial data under § 147 AO or § 257 HGB). You may request deletion of your data by contacting contact@musik-kreuznach.de, subject to legal obligations.

6. Your Rights

Under GDPR and BDSG, you have the following rights:

• Access: Request information about your personal data (Art. 15 GDPR).
• Rectification: Correct inaccurate data (Art. 16 GDPR).
• Erasure: Request deletion of your data (""right to be forgotten,"" Art. 17 GDPR).
• Restriction: Restrict processing of your data (Art. 18 GDPR).
• Data Portability: Receive your data in a structured, commonly used format (Art. 20 GDPR).
• Objection: Object to processing based on legitimate interests (Art. 21 GDPR).
• Withdraw Consent: Withdraw consent at any time, without affecting prior processing (Art. 7(3) GDPR).
• Lodge a Complaint: Contact a data protection supervisory authority in your country or region if you believe your data protection rights have been violated.

To exercise these rights, contact us at contact@musik-kreuznach.de.

7. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure compliance with GDPR (e.g., through Standard Contractual Clauses under Art. 46 GDPR or adequacy decisions). If you are outside the EEA, your data may be processed by our hosting provider's servers in other countries, with appropriate safeguards.

8. Cookies and Tracking

We use cookies to improve the Service. Essential cookies are necessary for functionality (Art. 6(1)(b) GDPR), while non-essential cookies (e.g., for analytics) require your consent (Art. 6(1)(a) GDPR). You can manage cookie settings via your browser or our cookie consent tool, as required by § 25 TTDSG (German Telecommunications-Telemedia Data Protection Act).

9. Third-Party Links

The Service may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

10. Children's Privacy

The Service is not intended for individuals under 16. We do not knowingly collect personal data from children. If you believe we have such data, please contact us at contact@musik-kreuznach.de.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with a revised effective date. Significant changes will be communicated via email or through the Service, as required by Art. 13(2) GDPR.

12. Contact Us

For questions or to exercise your rights, contact us at:

Daria Kurilko

Email: contact@musik-kreuznach.de